Case Study

Airmaster / The IT Trainer

Airmaster Air Conditioning Ltd is a Sheffield-based, employee-owned mechanical services contractor established in 1992. The company designs, installs and maintains energy-efficient heating, cooling, ventilation, refrigeration and commercial plumbing systems for organisations across the UK, working across sectors including offices, manufacturing, healthcare, education, retail and leisure. Based in Swallownest, Airmaster has grown from an air-conditioning specialist into a full-service mechanical contractor, with much of its design and engineering capability delivered in-house. The business places a strong emphasis on energy efficiency, customer service, long-term client relationships and staff development, and has operated through an Employee Ownership Trust since 2021.

The IT Trainer has developed a growing working relationship with Airmaster, supporting the business with Microsoft 365, AI and wider digital transformation initiatives. 

Managing Director Lisa Pogson commented:

“Over the past five months, The IT Trainer has provided invaluable project management support for our Digital Transformation Project. Their proactive approach, professionalism, and ability to keep multiple workstreams moving forward simultaneously have been instrumental in helping us modernise our business processes and technology platforms.

Throughout the project, Andy and the team have guided us through several key initiatives, including Microsoft 365 adoption, SharePoint development, AI policy planning, digital skills enhancement, and improvements to our internal systems and processes. Their ability to translate complex technical concepts into practical business solutions has ensured that our team remained engaged and confident throughout the transformation journey.

What has impressed us most is their commitment to understanding our business and tailoring solutions to our specific needs. The project has remained well organised, on track, and focused on delivering tangible business benefits, with clear communication and regular progress updates at every stage.

We would have no hesitation in recommending The IT Trainer to any organisation looking for expert project management, digital transformation guidance, and practical Microsoft 365 consultancy services. Their support has provided real value to Airmaster and laid a strong foundation for our future growth and operational efficiency.”

Lisa Pogson
Managing Director
Airmaster Air Conditioning Ltd