Here's a list of 20 things our Customers NEVER say:

  • “Sorry, that email you sent me 3 weeks ago was lost in my email mountain.”
  • “I have to look in 4 different places to access my 4 different email accounts.”
  • “I input the same information into my Excel spreadsheets more than once.”
  • “Tables of Contents inside my Word documents are difficult to maintain.”
  • “I read that email at least 3 or 4 times before I actioned it, marking it as 'unread' every time, and leaving it lying around un-actioned in my Inbox.”
  • “I don’t like my PowerPoint presentation, it looks unprofessional.”
  • “I keep losing my contact information – where is that email Fred sent me last November?”
  • “I can’t seem to receive emails and Task information on my smartphone.”
  • “The last company newsletter I sent out by email looked like my 7 year old had designed it.”
  • “It takes me ages to write reports, I am such a slow typist.”
  • “Submitting my expenses using the Concur software is really difficult.”
  • “As a business start-up, I’m really pleased I used Sage for my accounting, as opposed to utilising a simple profit and loss spreadsheet which I send to my accountant.”
  • “I had to travel 70 miles to attend that IT training course, and then half the stuff they covered was not relevant to me.”
  • “I wish I knew an IT Trainer who would come on site and spend a day with us, helping us to generate that Word report, put together that PowerPoint presentation and to help us understand that spreadsheet Fred put together.”
  • “Circular References inside Excel Spreadsheets – why do I get them and why don’t my figures match up?”
  • “I leave work every day with emails in my Inbox.”
  • “I don’t have a clue what my schedule is for tomorrow, I have far too many things to do.”
  • “I have searched high and low for a straightforward E-learning tool which means I can spend 15 minutes over lunch learning about PowerPoint, I can’t find one.”
  • “Office 365 – it’s a complete mystery to me!”
  • “I wish I knew how to use Skype for Business as a way of reducing my email traffic and for our weekly conference calls with my team members down south.”

For information on any of our training services, please Click here to contact us or call us on 0114 4040 160.